TD reviews

The latest wave of changes and reorgs across the bank allowed incompetent and young executives to hold key functions and use their power. They take unpopular decisions who affect many layers of people. You are treated like a number and constantly fear for your job. Total lack of trust and respect across many levels. The sense of diversity and inclusiveness is totally false and no need to dig deep to see that this it is just a hype. Turn around is higher than before and the new wave of hires is very poor. Many of the senior management roles are held by connected people who work for the bank many years. They are constantly shuffled around and get promoted because of their long tenure and loyalty to the bank not leadership and fit for the role. Many of them are fully disconnected with the current roles and responsibility and create constant havoc. All of the management roles are posted externally just for compliance but they are mostly filled internally. The new leadership is interested in cheap labour and outsourcing it's at the top of their agenda. This is all happens while the bank was hit by bad press in 2017 due many failures to provide basic needs to the customers (internet banking). Almost everything is decided without consulting the teams or the mid management and comes on you by surprise. This mostly leads to mediocre results and disappointment. They recently got hooked to many industry buzz words like "agile transformation"," devops" and others but barely understand the concepts and how to roll them in the organisation. All in one if you consider yourself talent, search for better bank or company who really treats you with respect and will listen to you.

Schedules are never steady. There is no room for advancement because the supervisors refuse to coach anyone, not to mention that there is hardly ever any time with them being so understaffed. Since their "stores" are constantly understaffed, managers just hire anyone who walks through the door. Therefore crippling the work environment, which then cripples the ability to excel at giving great customer experiences. So the fire and rehire cycle continues. When a good employee is actually hired ( this employee must work the teller line like a boss because remember that they are understaffed, this employee must make sure customers in the lobby are smiling, and all the while trying to complete online training courses that are mandatory to pass in order to keep your job) this is the employee that gets let go for not being able to balance a cash drawer in all the chaos. During teller training, instructors do not lay out counterfeit bills and ask that you familiarize yourself with the textures and the images. So if your that hard working teller that's been with the company (in the same position) for almost three years, that's on probation already for balancing, you just lost your job over a counterfeit note.