TD Bank-Where their employees are used, lied to, and worst of all there is no one who cares. - Teller I TD Employee Review

1.0
Nov 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Unfortunately this box requires at least five words.

Cons

Schedules are never steady. There is no room for advancement because the supervisors refuse to coach anyone, not to mention that there is hardly ever any time with them being so understaffed. Since their "stores" are constantly understaffed, managers just hire anyone who walks through the door. Therefore crippling the work environment, which then cripples the ability to excel at giving great customer experiences. So the fire and rehire cycle continues. When a good employee is actually hired ( this employee must work the teller line like a boss because remember that they are understaffed, this employee must make sure customers in the lobby are smiling, and all the while trying to complete online training courses that are mandatory to pass in order to keep your job) this is the employee that gets let go for not being able to balance a cash drawer in all the chaos. During teller training, instructors do not lay out counterfeit bills and ask that you familiarize yourself with the textures and the images. So if your that hard working teller that's been with the company (in the same position) for almost three years, that's on probation already for balancing, you just lost your job over a counterfeit note.

Explore other reviews about TD

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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