Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks does offer some pretty good benefits, such as health insurance even for part-time employees.

Cons

There are several downsides to working at Starbucks an applicant should be aware of. The primary issue I found, though, was scheduling. Scheduling is often very erratic and sometimes completely out of your control. A manager who is not paying attention can schedule you to work until 9 or 10 PM one day and then come in at 5 AM the next, offering precious little time for sleep in between, especially if you have a commute.

3.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

good benefits, flexible hours, easy to move from one starbucks location to another, and easy to return to the sbux family

Cons

you will work very very very hard at the busy locations. I'm not so sure about the slow locations, but the busy ones are stressful and intense. I worked in one with two floors and it meant that there was a lot of running up and down stairs. Lots of physical endurance is needed! Also you really aren't paid much, and it's not a great resume builder. Only good as a first job gig.

4.0
Jan 31, 2009
Recommend
CEO approval
Business Outlook

Pros

I appreciate the company's dedication to integrity. The benefits are also very good. I think Starbucks calls employees with a generally happy personality and this helps to create a pleasant work environment. I have been able to balance work and personal life very well in this position. It can be a very fun job.

Cons

Recently, the morale has been a lot lower due to the reduction of hours, and decreasing sales. It feels like Starbucks has been putting the needs of employees far below where they need to be in this economic crisis. I am in a remote market and am not able to move up because of cut-backs.

Viewing 85249 - 85251 of 85,429 Reviews

Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.