Starbucks reviews

3.5

56% would recommend to a friend

(85,173 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive coworkers Free drinks and employee discounts Flexible scheduling for students Fast-paced environment keeps shifts interesting Good customer service and teamwork experience

Cons

Can get very stressful during rush hours Pay may not match workload in busy stores Early morning shifts can be exhausting Difficult customers sometimes affect morale Staffing shortages can make shifts overwhelming

3.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

great partners at work, easy to combine with studies, discounts available for employees

Cons

salary is poor, management varies a lot from store to store, bad schedules, many urgent requests

2.0
Aug 25, 2025

as expected

Recommend
CEO approval
Business Outlook

Pros

A lot of work for so little pay

Cons

Low wages, rude customers, food waste

Viewing 1 - 3 of 85,173 Reviews

Glassdoor has 90,872 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.