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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,452 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      3.0
      Aug 11, 2010

      Starbucks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get great tips... as long as your management is good it can be a great place to work

      Cons

      Constant change of management. Rude customers and general customer service complaints.

      3.0
      Aug 10, 2010

      Tough place to work

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefits are really good. Flexible scheduling and schedule requests off are usually able to be granted. Good place if you love working with people

      Cons

      Obsessed with cleanliness. Not enough coverage to get background tasks done easily. All aspects of the store are highly regulated since it is a corporate company. Mixed messages (we are told that customers are priority, but are expected to keep the store spotless at all times.) You are expected to sell people things that they dont want. (We are expected to try and sell VIA to all customers, so it has become a negative product in the minds of lots of partners) Expect to work for free at times since it is very hard to get things done and you are expected not to work overtime.

      3.0
      Aug 10, 2010

      Just Okay

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer benefits for part-time employees

      Cons

      They do not have the best managers as far as my experience goes. They do not always promote how they should.

      Viewing 84973 - 84975 of 85,452 Reviews
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      Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.