Starbucks reviews

3.5

57% would recommend to a friend

(85,524 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Jun 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, friendly work environment, free weekly pounds of coffee or tea, flexible shifts and work schedule, great training when you start the job

Cons

Hard to get a shift covered, takes a year to get any major benefits, rude customers abusing the "Just Say Yes" policy, very fast paced especially around the holidays

3.0
Jun 1, 2011

Meh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good friendly atmosphere, fast-paced and energetic retail environment. Pay is pretty competitive for food-service and good benefits for similar level jobs.

Cons

Much less room for advancement as they lead you to believe. Most higher level managers were all outside highers that proved mostly incompetent.

3.0
May 28, 2011

Challenging.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company acts with integrity and works to positively impact the communities we operate in. The company tries to live by it's mission statement and stay true to it's core values.

Cons

Labor force cut too lean. More money needs to be shifted to our partners hourly pay and additional store labor and away from our constant promotional turnovers. It is difficult to complete the tasks of management when each manager is given effectively 4 hours a week to be scheduled off the floor. During that time all administrative tasks such as schedules, reviews, business planning, etc needs to be done.

Viewing 84820 - 84822 of 85,524 Reviews

Glassdoor has 91,246 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.