Starbucks reviews

3.5

57% would recommend to a friend

(85,524 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Fun place to work and lots of great, talanted people. A really great culture and work/life balance, awesome location, even though parking was terrible. Free coffee all day was a big plus for me. All of my superiors were really great and understanding and knew my name and cared about me as a person. I liked the way that reviews were handled and they were very honest about what they wanted to see.

Cons

My department was not the best for career advancement. Also, you kind of have to "drink the Frappichino" and be a Starbucks fanatic. The parking that was free to employees was not the best, even though they have a shuttle from the free lot. Not a lot of room to advance in the customer service sector, and they ended up moving the call center to New Mexico.

4.0
Jun 29, 2011

Great!

Recommend
CEO approval
Business Outlook

Pros

Competitive compensation package. Good employee-management relationship.

Cons

work schedule may change depending on business requirement.

4.0
Jun 28, 2011

Very pleasant.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starbucks provides very fair benefits and compensation packages although some competition does offer better pay rates. The culture at Starbucks is unique and enjoyable, most employees are pleasant and enjoyable.

Cons

Bureaucracy causes slow decision making processes within certain departments. Communication from corporate to store employees can be disjointed and very slow to be pushed through.

Viewing 84799 - 84801 of 85,524 Reviews

Glassdoor has 91,246 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.