Starbucks reviews

3.5

57% would recommend to a friend

(85,526 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Jul 4, 2011
Recommend
CEO approval
Business Outlook

Pros

I have the opportunity to wotk as much or as little as I want with regards to hours. The work is very ast paced and intense which helps the day at work move along quickly. Other partners very friendly and funto work with as a team.

Cons

Sometimes difference in opinion as to which policy is to be implemented. As usual in any restuarant experience, city inspections and company inspections can be stressful.

4.0
Jul 1, 2011
Recommend
CEO approval
Business Outlook

Pros

you get all the free coffee you can drink

Cons

long days are long and no breaks.

5.0
Jun 30, 2011
Recommend
CEO approval
Business Outlook

Pros

It one of the greatest corporate environments that ever existed in the United States and perhaps elsewhere. Dealing with the customers is a life changing and rewarding undertaking far beyond the normal person's reach. I remain proud of the time I worked there and remain friends with many of the extraordinary people since. I know for a fact that we changed countless peoples lives in a positive way forever and not just on a daily basis. Howard Schultz (God bless him) had the basic ideas soundly entrenched in the daily philosophy of the business world. Only when expansionism stole the best mentors for all the new stores did the company suffered as a whole. Since then things have started to return to the original template. I will always feel a great sense of compassion and LOVE towards a company and the selfless employees who continue to carry the message. If you think I am kidding feel free to contact me I have a hundred stories if I have one on the impact on our community.

Cons

Good Managers ( there are many ) train good employees . On Occasion when people stray from the positive original standards, people who really care about doing the best job will be poorly treated. Starbucks on occasion will forget to mentor them into positive behaviors. This is extremely wasteful as the time taken in retraining new hires is costly and affects the bottom line and looses the opportunity to create a fantastic recovery of human resources.

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Glassdoor has 91,248 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.