SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
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Sankar Narayan

85% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

516 reviews
5.0
May 18, 2022

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

The people are friendly, teamwork is good. The company just had an IPO and is growing. The work is interesting, the hotel industry is complicated but never boring.

Cons

Can be slow to get projects done and a lot of decisions come from the top.

4.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Team Management Everyone is very supportive, it's like a second family Work-Life Balance is good

Cons

Salary is a bit bellow avg Targets are quite irrealistic sometimes, especially without any relief on Holiday season, so if you're going on holiday, get ready to not achieve your target that month and be affected by your targets for months to come.

1.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The people at Siteminder are the backbone of the culture, excellent top tier CEO who inspires and values every employee. The range of products have had a recent transformation which is very exciting and a lot of investment has gone into new technology that will make the company stronger.

Cons

Through the transformation they have lost some managers that understood the region and the teams. Many manager have left, some to our advantage and some to our disadvantage. Inexperienced newer managers that don't understand our products or workings are poorer quality than before, and we really miss a single leader that knew how every department worked not just their own. Nobody knows who they can raise things to as the relationship is missing. Local HR are so helpful but higher up can become slow and difficult to explain things too and you can sometimes just give up. Training is just ok, lots of questions get asked but can seldom get answered without having to go and check which does not give confidence trying to sell or understand something new. Also please don't get defensive when we just want to understand something. We stay here because we believe in the future of Siteminder, our CEO and of course our colleagues but things could improve.

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SiteMinder Response
4y
Hi there, Thanks for taking the time to leave your feedback. Delighted to see you are enjoying SiteMinder’s work culture and appreciate the investment into the new technology. Thank you for the positive reviews about our CEO too. We’d like to learn more about your experience with the management team. Our people are our biggest asset and we provide our leaders with ongoing support to enable them to support their teams. We would welcome more feedback on the training program, we are always open to ideas that help us improve. Please, reach out to myself (HR Business Partner) or your ELT member if you are comfortable to share more detailed feedback with us. Kind regards, Anna Podchashynska HR Business Partner
Viewing 244 - 246 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.