SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
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Sankar Narayan

85% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

516 reviews
3.0
Jan 6, 2023

Sales

Recommend
CEO approval
Business Outlook

Pros

Good team thats supportive and

Cons

Mostly cold calling and running your own demos

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SiteMinder Response
3y
Thank you for taking the time to write to us,we love to see your feedback and the fact that you feel your team is very supportive. Unfortunately you left us hanging there a little by not finishing your sentence on what else you love about SiteMinder, , but we hope you had even more good things to say! As mentioned in other review responses, our Sales teams as always have a critical part to play in the delivery of our 2023 and beyond plans. Sales itself is a challenging vocation and everyday in a sales team can be different which is why so many of us love working within it - and probably why you find your own team so supportive. We do operate from a sales prospecting base and we work hard to ensure we find colleagues who want to own the phone and help prospective customers with the best hospitality software we have. We work hard to ensure that our customers are given the best experience of how our Platform can help their business and demo’ing to our customers is a brilliant part of that journey in showing our work in terms of a real return on investment. If you would like further support on the Demo process, or you are not quite getting the hang of how to run the best demo experience for your prospective customers, then your manager and our fantastic L&D team are able to help wherever you need it. Let us know how you get on and feel free to reach out to myself, your own manager or via Officevibe if you need anything further! Marie-Anne Varela HR Director EMEA & AMERs
5.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The training/onboarding was done very well making sure that everyone involved in the meeting did in fact participate. Management was very supportive with weekly one to ones Software itself is easy and intuitive to use

Cons

Salaries are on the lower end of the spectrum compared to other SaaS companies in London especially with cost of living increasing I was not notified of any salary ijf

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SiteMinder Response
3y
Thanks so much for taking the time to write a review. We really appreciate it! I'm so glad your onboarding and training experience was so positive. Our L&D team do a fantastic job and are constantly evolving the experience based on feedback and to meet the needs of the business. We often get feedback on how supportive our managers are and we very much drive a culture of open communication, two way feedback and regular one to ones. In terms of salary we certainly strive to remain competitive and we carry out extensive benchmarking on a global and local level on an annual basis to ensure that is the case. Best of luck in your future endeavours and for giving us some feedback. Anna Kennedy, HRBP
5.0
Dec 13, 2022

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Flexibility Great team environment Loved working here

Cons

Honestly loved working here. Left due to salary not in line with market. Justified due to flexibility and being a great place to work

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SiteMinder Response
3y
Thanks so much for taking the time to write a review! It's so great to hear of your very positive experience at SiteMinder. We are glad that you enjoyed the flexibility we offer globally having adopted a hybrid or in some cases a fully remote way of working. Great to see you describe SiteMinder as a great place to work and delighted that this was recently been validated via The Hotel Tech Awards 2023, where SiteMinder was ranked in the top 10 best places to work category! Sorry to hear that you left due to salary, We certainly strive to be competitive in the market and conduct extensive benchmarking on a global and local level on an annual basis, to ensure that is the case. Thanks again for your feedback and the very best of luck in your future endeavours. Anna Kennedy, HRBP
Viewing 205 - 207 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.