SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
avatar

Sankar Narayan

85% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

516 reviews
5.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Dynamic and friendly environment. Possiblity to growth.

Cons

Challenging environment but with possibility to growth.

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SiteMinder Response
3y
Thank you for taking the time to write to us, we read all our reviews and yours is a real testimony to the hard work we see across the business from our training, product and tech teams. It is wonderful to hear all of the positives that you have highlighted of working at SiteMinder, and we work incredibly hard on making this a fun place to be both in the office and virtually. We are also incredibly excited about our supporting growth in key areas across 2023 and the cherry on the cake for SiteMinder kick starting 2023 has been the recent announcement of nine major award wins at the 2023 HotelTechAwards. We can’t wait to see what the rest of 2023 will bring for us! Marie-Anne Varela HR Director
4.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great People - Good starting point in your career - Very nice office location

Cons

- Very low pay for the time in Galway - Very little room for advancement

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SiteMinder Response
3y
Thank you for taking the time to write to us, and for your feedback supporting our EMEA teams in product. We have kicked off 2023 in a big way including EMEA wide visits across London, Berlin and Barcelona from our CEO, Sankar continuing to give us really insightful EMEA focus. We are happy that you enjoyed your time in our Galway office. We work hard to ensure we are competitive when it comes to pay and benefits. As part of our 2022 salary review we ensured time was invested in reviewing every single location in line with inflation and market and we are genuinely confident that we have been able to manage a transparent and open review process across the global business. Best of luck in your future endeavours and thanks again for the review. Many thanks Marie-Anne Varela. HR Director EMEA & AMERs
4.0
Jan 9, 2023

Honesty

Recommend
CEO approval
Business Outlook

Pros

Good Pay and excellent benefits.

Cons

Bad Managers and micromanage reps

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SiteMinder Response
3y
Thank you for taking the time to write to us, and for your feedback on our pay and benefits which we are particularly proud of as part of our employee offering. Our Sales teams as always have a critical part to play in the delivery of our 2023 and beyond plans and we support our sales teams with an incredible career pathway. We have great products that we know work for our customers that have recently seen SiteMinder receive NINE major award wins at the 2023 HotelTechAwards including being placed in the Top 10 Best Places to Work! Sales is an incredible, sometimes challenging vocation. My own experience working with sales teams and their managers is that micromanagement is not a welcome addition to any team wanting to be successful. Having seen experience of this type of management process within other sales organisations I have worked in, I can say first hand, how positively our SiteMinder Sales managers engage with their support teams to ensure that our coaching, training and support allows us to ensure every sales colleague reaches their potential. If you do not feel that this is the case, then you can reach out to your Regional Sales support, or any of our HR team directly with any further feedback you would like us to consider - you can even use our anonymous OfficeVibe tool which is fully designed with this in mind for all colleagues in SiteMinder!
Viewing 202 - 204 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.