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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      76% would recommend to a friend

      (516 total reviews)
      avatar

      Sankar Narayan

      84% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      516 reviews
      5.0
      Aug 21, 2023

      Great spot to grow a career

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellerated career pathway if you hit your numbers

      Cons

      A lot of changes to leadership and management

      avatar
      SiteMinder Response
      2y
      Thank you for your feedback, our career pathways are great and we have invested a lot of time to ensure our people can see their growth paths here. We are continually growing so changes in leadership and management are to be expected but please do raise any concerns impacting you/your role with me or your manager.
      5.0
      May 15, 2023

      SiteMinder's work culture is one the best

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      SiteMinder is a company that allows you to be yourself and welcomes diversity and inclusivity. I appreciate that they are involved in social causes, like encouraging women in tech, Pride, etc. This is something that's motivating and inspiring when you go to work.

      Cons

      We are faced with a challenging market and financial climate these days so talks on career progression might not be the priority, however, I'm confident this will change as soon as things will start to pick up.

      3.0
      Mar 4, 2023

      It can be better

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Staff events are really cool. If you work in a Bank Holiday, you can choose between Double Pay or a Time off.

      Cons

      Stressful as It looks that the company is growing faster than it can handle, overloading every single department. For example Sales or Onboarding might not follow the procedures(by lack of attention for example), which leads to the Client to contact Support to fix something that supposed to be done before the Client Account was active. Hardly ever this issue will be reported to become a Constructive Feedback, which means it that might happen again. But if you are from Support be sure that you will receive feedbacks from everyone. Training should be better(longer).

      avatar
      SiteMinder Response
      3y
      Thank you for taking the time to tell us about your experience. It's great to hear that you enjoy our flexibility and culture, but also hear your concerns. We are going through a period of rapid growth which is exciting, but also means that sometimes our processes struggle to keep up with our pace. We are currently looking at our Sales and Onboarding processes to try and streamline and automate in order to improve the experience for both customers and employees who support our customers. This is an ongoing evolution. Our Chief Product Officer has also commenced a bi-monthly all hands to ensure employees are aware of the product roadmap and the status of any bugs and enhancements.
      Viewing 148 - 150 of 516 Reviews
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      ReviewsSiteMinder reviews

      Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.