SiteMinder reviews

3.9

77% would recommend to a friend

(511 total reviews)
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Sankar Narayan

83% approve of CEO

73% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

511 reviews
1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Medium salaries, and good platform

Cons

Leadership changes frequently, which creates a lack of clarity in direction and expectations. There is a strong culture of micromanagement, and client churn is quite high much more than the normal. The sales approach relies heavily on outdated methods such as cold calling, and the organization does not provide adequate tools or resources to support modern, effective selling strategies

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SiteMinder Response
6mo
Thank you for taking the time to share your detailed feedback. We’re glad to hear you see value in our platform, and we appreciate your perspective on several important areas such as leadership continuity, sales enablement, and ways of working. As an evolving global business, we recognize that periods of change can impact clarity and consistency, and we are continuously working to strengthen alignment across teams and leadership. We also understand the importance of equipping our teams with the right tools, training, and resources to succeed in a modern sales environment. This is an area of ongoing focus, with continued investment in enablement, development, and more effective ways of engaging with customers. Creating a culture of trust, empowerment, and high performance is a priority for us, and feedback like yours plays an important role in helping us improve. Thank you again for your insights.
5.0
Nov 6, 2025

Experience

Recommend
CEO approval
Business Outlook

Pros

great company culture, employee focus, life/work balance, pay and benefits

Cons

Communication can be better accross teams, nothing that can't be fixed without a quick message :)

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SiteMinder Response
6mo
We'd love to hear your ideas for improving communication between teams. You can reach out to your line manager or HR to discuss how we can improve the experience for everyone.
5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

It has the best of the Technology and Travel industries.

Cons

It is mostly sales and no product development. Those positions are in Australia.

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SiteMinder Response
6mo
If you'd like to move into a product development role, don't hesitate to discuss it with your manager and look into participating in a stretch assignment like the Hackathon, which would give you visibility with the global leadership team.
Viewing 13 - 15 of 511 Reviews

Glassdoor has 574 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.