SiteMinder reviews

3.8

75% would recommend to a friend

(512 total reviews)
avatar

Sankar Narayan

83% approve of CEO

70% positive business outlook

SiteMinder has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

512 reviews
2.0
Jul 29, 2016

Much Improvement Needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Paid Time Off is nice - even though it has to be accumulated -The CEO, when he comes to town, is very nice and engages with all of the employees -They have a foosball table and Wii in the breakroom -They provide time on Friday afternoons to drink beer and wine and get to know your fellow co-workers

Cons

-micromanaging without understanding what employees do day to day -training of new employees is lacking and make is very hard for them to transition into the role and then they get blamed for mistakes they make because of the lack of training -They play favorites and management has a very two faced attitude -management doesn't set a very good example, they come and go as they please and don't communicate with the team -They say they are open to your ideas and improvements, but whenever you give them a good idea they use it as their own and you don't get credit. -they have an unbalanced recognition system in the office -they make you feel guilty for having a family outside of the office or having issues that come up that are out of your control -they promote people without opening the positions up to the office (they choose their favorites and it causes animosity in the office) -They are not very accommodating to the American property they live in an Australian bubble and need to pay more attention to the market in America if they want to expand.

5.0
Jun 30, 2016

Great culture, great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for SiteMinder for more than a year in the Sydney HQ and I have really enjoyed it. My manager and all of the other leaders I have contact with are really reasonable and there is a culture of helpfulness and support. The two founders work out on the floor with everyone else and they are very approachable and friendly. Teams seem to work well together to achieve. The office environment has a great social atmosphere with Friday night drinks and other regular events. The office itself is in great location in downtown Sydney with views of the harbour. Interview process - The interview process took a while but was pretty straightforward with a phone screen and then a couple of in person interviews. The interview questions were honest and not tricky! :)

Cons

The office is fairly crowded and could do with a refresh. There are not enough bathrooms, showers and changerooms for the employees, who are all fairly active. Also the Sydney office is actually split over three separate offices. They are close to each other but would be great to be in one large office together. This is all, I suspect, due to the rapid growth of the company and hopefully will change in the near future.

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SiteMinder Response
9y
Thanks for your review and your feedback, I agree our space is busy and sometimes feels a bit snug! I'll pass on your your feedback to facilities. I think we have a bit of a spring clean in the calendar in the next few weeks so that may help in the short term! If you've got any ideas you'd like to share I'm at charlie.milne@siteminder.com
5.0
Jun 7, 2016

great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there's a lot of positives here. Friendly co-workers, talented people. As a start up its ever-changing which is a really nice change from regular corporate jobs. you have to work hard but its worth it. I think some of the negative reviews are just lazy people who want everything handed to them. Work for it, and this company will repay you in spades.

Cons

some people slip through the cracks and aren't what'd you expect, but that's normal no matter where you go.

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SiteMinder Response
8y
Thanks for your feedback, glad to hear you are having fun. Just in case you feel like you may be falling through the cracks I'd encourage you to have a chat with your local HR team or you are very welcome to connect with me :) charlie.milne@siteminder.com
Viewing 481 - 483 of 512 Reviews

Glassdoor has 575 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.