SiteMinder reviews

3.9

77% would recommend to a friend

(512 total reviews)
avatar

Sankar Narayan

83% approve of CEO

73% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

512 reviews
1.0
May 31, 2016

RUN.

Recommend
CEO approval
Business Outlook

Pros

You get to drink beer and wine on Friday. They have good benefits. That's all they really have going for themselves. After 3 months you'll finally open your eyes of all the negative.

Cons

Politics atmosphere. It's very sexist as well. I am very observant and what I see on a daily basis is negative. T&I works hard with no recognition, accounting works harder with no recognition, support never gets recognized nor gets to do outside "fun" team building activities, the sales development representative gets their calls screened the entire time pretty much. Sales executives have said to new team members, " you can't joke around like that. You need to earn that privilege." (That should make a person feel welcomed after three months, right?) A lot of sales executive have gotten fired after being placed on 30day performance plan and these 30 days only last 1 week maybe 2 if you're lucky.

1.0
May 25, 2016

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When started, it was already messy but still human an management was supportive and approachable. Now they have added some financial benefits but the environment in the office is heavy and unbearable.

Cons

Managers and line managers do not communicate changes appropriately and promptly, learning and development does not exist. Environment is quite heavy and workload is not the same for all departments and people. Internal promotions are quite questionable, the way some of them are carried out seems to reward those who are just positive in the office and smile rather than team members who challenge and try to improve procedures, which are just messy and ever-changing for a company of this size. They used to say "everyone count" as part of their motto. It seems this has just vanished behind numbers they are desperate to achieve with new customers instead of focusing on keeping the existing ones happy.

5.0
May 19, 2016

Great Opportunity

Recommend
CEO approval
Business Outlook

Pros

I have worked at SiteMinder for less than a year and have seen tremendous growth and changes. The management team has always had my back and done everything to make sure I am successful. The commission plan was recently revised and most people are earning more every month. There is so much potential in this industry and SiteMinder has been a great place to learn and earn!

Cons

There are very few cons. If anything it would be to hear and see more from our Sydney based leadership team.

Viewing 484 - 486 of 512 Reviews

Glassdoor has 575 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.