ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 24, 2017

Decent company, impacted by office politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company leadership is open and honest, quarterly company meetings have a lot of information and updates on where the company is and what future plans are Working remote is allowed and never has been an issue. Quarterly bonus and stock options. Fully stocked kitchens with a lot of food options.

Cons

Fast growing company, which results in lack of training/communication. Extremely cliquey work environment, career advancement impacted as a result. "Unlimited time off" mentioned in the benefits is followed by "we cannot take more than 15 days per year" from managers on day 1. Aside from working remote capabilities, work/life balance is terrible. Expected to be working at all times, negative feedback if emails aren't answered late at night/early in the morning.

1.0
Feb 8, 2017

this place is trash

Recommend
CEO approval
Business Outlook

Pros

none none none none none

Cons

their product is trash as well, stay away from servicenow

1.0
Sep 21, 2016

Horrible company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Founder and founding engineers are great.

Cons

HR and company culture sucks! Too much politics and firing of employees. Stay AWAY from this company.

Viewing 208 - 210 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.