ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent Product, excellent support from corporate, public company compensation, benefits were above average, customer base was great

Cons

parochial, clique, herd mentality, office politics, lack of cross functional leadership initiatives lead to processes that are convoluted, goals are not well defined or articulated, different skills sets are not valued

1.0
Mar 13, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are amazing and the benefits are quite good.

Cons

The US offices are pretty good by the sounds of it. Unfortunately the UK office lacks drive, people are encouraged to stay in the same job for as long as possible and instead of promoting people all managers are hired externally. Hard work and ambition are not recognised. It's a great place for people who are just looking for job security and a good salary, not so much for people who want to move ahead.

1.0
Feb 13, 2014

Far from what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice kitchen Plenty of parking available

Cons

No team structure Excessively long hours Lack of communication from management Lots of office gossip

Viewing 211 - 213 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.