Sage reviews

3.6

63% would recommend to a friend

(5,266 total reviews)
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Steve Hare

70% approve of CEO

61% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Sep 8, 2017

Bell Curve performance process is totally unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees and flexible work hours.

Cons

Unfair performance processes and incomparable wages.

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Sage Response
8y
Thanks for your feedback. Sage has fantastic people right across the globe, they are friendly and professional and we understand the success of Sage is down to each and every one of us working towards collective goals. Regarding salaries, Sage uses market data, cost of labor and adjusted pay rates based on location to develop our salary structure. When colleagues move to a role of the same size and complexity, from a parity/fairness viewpoint, a base salary increase wouldn’t be appropriate. Our People Business Partners and Learning & Development Centre of Expertise support our managers in ensuring all colleagues performance ratings are calibrated to objectively help them with consistency, levelling and fairness. We do have guidelines for the distribution of performance ratings (which are available to all colleagues to see via the Sage Academy). We expect managers to understand these guidelines and consider these in the context of business results. Our global performance data for FY16 shows 86% of our colleagues were rated as ‘Meeting Expectations’ or above, showing us that the performance distribution curve was slightly skewed to the right. We anticipate around 15% of our colleagues may fall short of requirements, needing improvement which may be supported through a Performance Development Plan or Performance Improvement Plan to get back them on track. Continued unsatisfactory performance may result in a colleague leaving the business. This approach to managing performance is no different to the majority of established organisations with ambitions to drive performance and ensure the sustainability of their business in the future. Thanks again for your views.
3.0
Jul 26, 2017

Don't work in Irvine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at the company are phenomenal. They are the best group of people that I have ever had the honor of working with. Highly intelligent, caring, and fun loving.

Cons

Company is reducing their foot print in Irvine. They don't say it, but everyone knows that Sage will eventually leave Irvine. Also, the company makes too many changes too quickly resulting in frustrated customers and employees.

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Sage Response
8y
Thanks for your feedback. Yes, we agree that our people are amazing - we work hard and play hard! We are still recruiting in Irvine and it's a strategically important centre for Sage. We regularly gain feedback from our customers to gain their insights and act upon them too. Recently we've just undertaken a global colleague survey and held focus groups based on the feedback to really understand the issues. The feedback/plan will be shared at the FY18 kick-offs in October. Thanks again for your review.
2.0
Jul 21, 2017

Trying, but failing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They want to be innovative and disruptive and I think that they genuinely believe in what they say (vs it being PR driven). They are trying to change the business and bring it into the modern world (cloud, One Sage). Lots of good work with Sage Foundation (CSR). Good benefits, offices are fitted out nicely and on the whole people are nice to work with.

Cons

Company is not structured well enough to actually deliver the innovative ideas; people don't understand the vision or what the framework is to deliver it. I know they are working on it, but still very siloed which in turn means people are not able to look at the bigger picture, even if they want to. Huge lack of communication and understanding of what's going on outside of their immediate world. There is a big culture of middle management being bullish and laying down the law vs leading the company through tough times of change. Have heard conversations of 'if they don't like it, they can leave' which in my opinion is appalling. People are being empowered to make decisions (which is good), but in practice is creating a nasty hierarchical culture.

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Sage Response
8y
Thanks for your comments, which are valuable for people outside the company but especially inside it. It would help the company mature in its leadership and organizational mission if such suggestions and feedback are shared with leaders, so if you feel comfortable to do so, please talk with your manager and your HR business partner for help communicating your ideas more broadly. Sage needs each and every one of its colleagues to be an agent of change. We recently circulated an employee engagement survey to capture this kind of feedback for our leadership so hopefully you had a chance to also respond to that. We appreciate your insight and hope you can be part of making Sage a better place. Thanks again for your review.
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