Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Sep 30, 2018

Every cloud...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

90% of the staff on the ground are hard working, personable and professional. With a clear strategy and effective senior management this could be a great company.

Cons

Strategy - company portrays itself as a leading SaaS cloud business, and management forces this message down the throat of investors and colleagues. Unfortunately Sage has neither the products, back office systems or expertise to actually deliver this strategy. The company has neglected to invest in any of the above as the CFO now (now COO) committed to delivering an unachievable profit margin to artificially boost the share price (and his own share options). Current product portfolio is confusing mashup of on-prem/hybrid cloud, none of which is actually the native cloud the business dreams of (native cloud revenue is embarrassingly small). Leadership - sage is run by a culture of fear. Huge turnover at the VP and above level means that every new senior leader feels on borrowed time. Consequently they make short term decisions focused on keeping themselves in role, rather than challenging current thinking and setting a course for the long run. Previous CEO sacked staffed with relish - new COO will enjoy it even more. Investment - company has not invested in its people over the last 3-4 years. Employees made to feel they should be grateful for having a job at all, rather than part of a FTSE 100 on an exciting journey. Board decided to pay out £3m to its CEO (now fired) in December, but cancelled the company bonus scheme despite hitting all shareholder expectations. Expect the same decision this year, but worse as they actually missed shareholder guidance this time. Whoops.

2.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Interesting, challenging and big products to work on, accounting software used by a lot of customers in many countries.

Cons

Higher management only cares about the numbers and the customers, they don't care about the employees. There also seems to be a lot of behind-the-scenes politics that can affect you a lot, but you'll never know who took the decision and why.

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Sage Response
9y
Thanks for your review. We agree we have some amazing products, after all Sage is a market leader for integrated accounting, payroll and payment systems. We at Sage love our people, we know our awesome products and superb customer service and innovation wouldn't happen without them. That's why we invest in them and their environments...from cool new buildings to Sage Rewards (in some countries and will be rolled out) and to Platinum Elite. There are also 1000s of hours of video learning and development modules available to all colleagues, our brand new Women@Sage mentoring programme and our leading for leaders programme will ensure our leadership team will inspire and lead our colleagues to be the best they can be. Thanks again for your review.
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