Ryanair reviews

3.3

58% would recommend to a friend

(1,924 total reviews)
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Michael O'Leary

55% approve of CEO

54% positive business outlook

Ryanair has an employee rating of 3.3 out of 5 stars, based on 1,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryanair employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 29, 2017
Recommend
CEO approval
Business Outlook

Pros

-Good colleagues -New office building -Large organisation.

Cons

-Below market salary -1 year probation period -Zero flexibility with working hours. -School like enforced lunch times. -Legal minimum 20 days annual leave. -4 days mandatory leave from the above (good fri/xmas week) leaving you just 16 days to plan yourself. -Zero pension contributions from Ryanair -Charge for parking despite remote office location. -Poor Staff travel benefits in comparison with other carriers.

2.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

lot of time off due to the work roster, you know when you are off so can plan holidays and whatnot well in advance (ryanair follows a 5 on, 3 off roster). A lot of great customers 10% commission on sales

Cons

Unreasonable targets set for sales and failure to hit them can result in meetings Staff are constantly unappreciated and only receive "bonuses" (prizes provided by the companies of products we sell onboard such as heineken) if you sell and you are constantly pitted against fellow cabin crew Training is not thorough enough, I passed my exams 100% yet still didn't know half the things required of me which is incredibly unsafe No food provided Not enough rest provided Only paid for flying hours, not if you are delayed or doing turnarounds A lot of drunk, rude, unappreciative customers (always the way with customer service jobs but in 7 years of customer service jobs I've never experienced anything like this) You have to pay over £1.5k for training (which is inadequate) You have to pay for uniform No decent discounts for staff, most "discounted" flights are more expensive than flying as a regular passenger More concerned about how much money they make than the wellbeing of their staff Unfair and sexist grooming regulations (having to have my nails painted every day has made them very unhealthy and lipstick every day has made my lips constantly dry, the hair regulations have made my hair weak and brittle, my feet and back are always sore due to the heels I have to wear and I've spent a great deal more on extra requirements than my male counterparts)

2.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

5 days on 3 days off roster: good time off but not so good when you need a SECOND job just to support yourself. Good job for someone living at home, not paying bills but getting based at home will be lucky and rare as most have to move away from home. Base not confirmed until you already start training.

Cons

Do not listen to the reviews saying you get 1200 average a month. NEW starters joining now get around £600 basic pay and £5 an hour. Even on maximum hours (100 a month), you will be scrapping £12,000 a year after tax. Training before i even started was changed 1 week before scheduled start date to a complete different place 2 days away. Paid up to 1500 in accommodation as they chose one of the most expensive hotels to train in. midway through training, hotel was changed forcing everyone to arrange other things as we had to move last minute. 4 days in Stansted hotel was paid for but no transport between training centre and hotel as they had cancelled bus, had to walk at the side of a motorway just to get home as absolutely no transport in the area other than £40 airport taxi's. Should have seen this as a red flag to begin with. There is no staff travel benefits worth it: it is cheaper to buy a normal passenger ticket and actually guarantee yourself a seat. 10% commission is a lie - after the company takes away all the discrepancies from food thrown out/ things that spoil inside the trolley or something misplaced, this will come out of YOUR commission. Transfers to other bases practically impossible, management will favour people and will only give transfer based on impossible sales targets and how many sick days you have. Get used to not being able to understand crew as most crew are from Spain/ Italy and will speak their own language although it is only English allowed between crew communication. Despite several memo about English onboard, most crew will communicate important things during service and general conversation so English only speakers cannot understand which is quite frankly rude and dangerous in the event of an emergency. General rude crew Most crew will steal sales and will favour more senior crew so get used to everyone having 100s in sales whilst you have maybe 20 euros worth in your pinpad. 25 min turnaround on every flight. could be a 40 min flight to Dublin or a 4.5 hour flight to Canaries and you will still have 25 mins to pick up rubbish and clean up as crew do this, disembark and embark pax and go straight home again. Then have people complaining all the way home because there was no cleaners to pick up every crumb from the last passengers. Wage can barely afford a room rent in this city, after bills etc you will have nothing if you have to live on your own/ move away from home. If you have no bills or outgoings and looking for just experience then its a good job if you can deal with all the negatives. My advice is to stay away from this airline, save yourself the money and look and think: look how they treat their customers, they treat you even worse. DO NOT WASTE YOUR TIME. I wish i listened to the reviews before i did this.

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Glassdoor has 3,025 Ryanair reviews submitted anonymously by Ryanair employees. Read employee reviews and ratings on Glassdoor to decide if Ryanair is right for you.