Rover.com reviews

4.3

85% would recommend to a friend

(292 total reviews)
avatar

Brent Turner

100% approve of CEO

66% positive business outlook

Rover.com has an employee rating of 4.3 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rover.com employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

292 reviews
3.0
Apr 26, 2019

Love my peers but culture can be deceiving.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong leadership; I have faith in the executive team to guide the company in the right direction. - Lots of smart, hardworking peers. I am frequently impressed by those I work with. - Subject matter of work is great: who doesn't like dogs? - Work from home once a week. - True 9 to 5 hours for most people. - SQL training. - Opportunity to work on lots of areas of the business. - Bring your dog to work and lots of office dogs always around. - A great company to add to your resume because we are growing and evolving so much. A lot of teams are brand new and you can have the opportunity to make real impact and solve complex business problems. - In my personal experience, Rover does not tolerate harassment and strives to promote equality (there is an openly acknowledged LGBTQ community, pronouns are respected, women in the workplace lunches, etc.)

Cons

- Compensation. Rover pays well below market average. Senior leadership will promote the feeling of "we're all in this together" and "stock options will make up for the gap" which is inaccurate. Sure, senior people aren't rolling in the dough like they maybe could be if they worked at Amazon, but they also don't have to think twice about paying their rent / mortgage or buying groceries. It's extremely offensive when lower level employees' quality of life is actually impacted by the lack of compensation. I know multiple employees that have to work a second or even third job to survive living in Seattle. - It's near impossible to get a promotion or raise. You can do everything outlined in a leveling doc, check off all the boxes with proof you're performing at the next level through projects or tasks, and nothing will happen. You can receive glowing peer and manager reviews and exceed expectations and still not receive a promotion. You can be told you are on the right track and there is nothing you should change and you will still not receive a promotion. The response from management is to "just hang in there", "it is what it is", or perhaps the most offensive: "if you came here to make a lot of money, this isn't the place". - Culture is not quite what it seems at times. This is probably the most frustrating part of working at Rover because it is both a pro and a con. We have a unique group of amazing people who actually give a **** about what they are working on and upper level management is constantly tearing down that momentum. Favoritism occurs and career development is not treated equally across the org. - Over the last few months the culture seems like it has begun to shift more towards *ss kissing, which is severely disappointing. Management continues to drive home the point that ultimately it doesn't matter how hard you work and how impactful the results you drive are, but that showboating your projects is more important. Why has it become more important to talk the talk rather than walk the walk?

1.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Dogs, catered lunch, and a growing market.

Cons

Egos follow an exponential growth curve, while talent has more or less stabilized. The company will mark you as an outcast if you do not conform to their technology decisions and practices, especially anything to do with Django ;). The company is at the whim of their investors, so don't expect to have your opinion heard ... or even considered for that matter.

2.0
Jul 6, 2020

Fractured leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Many of my former teammates/colleagues have become some of my closest friends - Having current/former Rover employees in your network is valuable/beneficial - Gained some really valuable hard & soft skills which have definitely helped my career

Cons

- It's clear that leadership does not prioritize or value diversity & inclusion. The employee demographics are overwhelmingly white and male, which kind of makes sense if you look at the C-Suite. While there were "women in tech" lunch & learns, the speakers were almost all white. There is zero understanding of what intersectionality is and why it matters. In addition, they put out the most useless "statement" surrounding BLM a few weeks ago, but only shared it on LinkedIn (arguably one of the lesser-used networking sites), where it promptly got flooded with comments from previous employees commenting about their negative experiences at the company. You also can't even find the blog post on their site without a direct link. - I totally drank the Kool-aid. I took a pay cut to work here because you become conditioned to think "we're a lean startup, of course we're not going to make a lot of $$! It's just an honor to be a part of this company!" Meanwhile there are engineers and PMs that easily make 3x more than most of the employees. Measly raises are seen as "a big deal, we never give people this much, you should be proud" - Enter Covid-19. We were advised that we could start working at home on March 2. Around 2 weeks later we had our usual all-hands meeting where the CEO proceeded to tell everyone how we were in a great position to survive the pandemic because we had $100 million in funds. By March 31, 41% of the company was let go and 9% were furloughed. I think it says a lot about the state of the company that they couldn't even last 1 month without having to take such a drastic cost-saving measure. - In between March 2 and March 31, they let promotions and raises go through and gave us an extra $100 to buy additional WFH equipment. Why on EARTH would you approve stuff like that? Not to mention, most of the people that had just gotten promoted were promptly laid off 2 weeks later. There were no conversations between leadership & employees asking if people were willing to take paycuts or voluntarily leaves. It was simply "bye, you're gone." - They are paying our Cobra premiums until October, which is great, and severance was paid out depending on tenure. And yes, they let us keep our laptops, but let's be real - this was probably the most operationally efficient thing to do in lieu of trying to get people to send their laptops back to an office that is/was locked due to stay-at-home ordinances. - The cherry on top of everything: according to a recent Geekwire article, Rover received a $5-10 million PPP loan that was approved 2 weeks after layoffs :)

Viewing 31 - 33 of 292 Reviews

Glassdoor has 445 Rover.com reviews submitted anonymously by Rover.com employees. Read employee reviews and ratings on Glassdoor to decide if Rover.com is right for you.