Rituals reviews

3.5

63% would recommend to a friend

(552 total reviews)
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Raymond Cloosterman

86% approve of CEO

57% positive business outlook

Rituals has an employee rating of 3.5 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rituals employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

552 reviews
1.0
Dec 26, 2019

Toxic

Recommend
CEO approval
Business Outlook

Pros

If you are lucky to meet with nice people.

Cons

Overtime not paid if you are MGM team, toxic environment. The Head office is never working, and when you get the chance to reach them, they are busy to help, too busy taking pictures showing how much fun they have. I have worked for almost two years for the company as assistant manager, in charge of a shop since June with no support or help. The company is focused on gaining more profit (of course only for Head office, unless you are in someone else favour you can get something in return) If you want to work in a business where you are USED and your skills have zero importance well, yes Rituals is made for you.

1.0
Mar 7, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Beautiful products, great philosophy , warm & friendly teams in store

Cons

Archaic attitude from Head Office, quick to criticise yet no recognition for hard work & commitment. Constant turnover of Head office team, serious lack of communication & organisation . This Company was once a great place to work but sadly that all changed & certainly not for the better once the UK retail management changed. Very rapid turnover of store managers & teams but that is unsurprising considering how little respect they are given. In a nutshell, so much is expected yet simple recognition is neglected . Employees feel worthless & unappreciated. Horrible place to work. During my time there we lost so many really good people because they were pushed out if their face didn’t fit. Really sad. Zero career opportunities unless you had worked with any of the Head Office team in previous Companies , otherwise you were bypassed.

1.0
Dec 11, 2016

Unhealthy company going downhill

Recommend
CEO approval
Business Outlook

Pros

great work colleagues, my team was fantastic, lovely products, relatively good staff discount and a box full of goodies at Christmas time.

Cons

long hours, incredibly high targets for some stores making it near impossible to get bonus. Very strong pressure from Head Office , very high staff turnover , near impossible to progress if you are not in the books of head office (a lot of favouritism and dreadful company politics) , efficient people are barely recognised, heavy workload, strange wages according to certain positions.

Viewing 10 - 12 of 552 Reviews

Glassdoor has 1,343 Rituals reviews submitted anonymously by Rituals employees. Read employee reviews and ratings on Glassdoor to decide if Rituals is right for you.