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      Ricoh

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      Ricoh reviews

      3.4

      61% would recommend to a friend

      (5,038 total reviews)

      Yoshinori Yamashita

      82% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Mar 31, 2016

      National Reduction

      Senior business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ricoh has a lot of strong services to sell. They've been around a long time and have a well known name for hardware and associated services.

      Cons

      They have too many sales groups and sales tiers selling the same services into the same accounts. There is confusion not only internally but confusion at the client level as to who they should be talking to. To try to reduce this confusion again, Ricoh is going through another reduction in force right at the end of this current fiscal year and realigning the various sales teams... again.

      3.0
      Mar 1, 2016

      Survival of the Fittest

      Services executive commercial
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great learning opportunity for a first time B2B sales rep if you can survive the first year. I was lucky to have a great manager. The schedule flexibility and customer interaction is the best part of my job.

      Cons

      The business processes are the worst part of the job ie: order entry, quoting proccess, billing issues, delivery, etc. Low base pay and declining commission opportunities are a big challenge as well. Hard work is not necessarily rewarded. The company direction is moving toward expensive services that are not well designed or implemented. Upper management blames the sales force for the lack of customer interest in the serives. The training did not give me the tools for success. I was left to figure it out on my own.

      3.0
      Feb 10, 2016

      Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Upper management disconnected from reality

      Viewing 181 - 183 of 5,038 Reviews
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      Glassdoor has 6,040 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.