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      Ricoh

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      Ricoh reviews

      3.4

      60% would recommend to a friend

      (5,037 total reviews)

      Yoshinori Yamashita

      81% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      5K reviews
      2.0
      Apr 1, 2021

      Lacks Capacity and Capability to Transform

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good products in both traditional and emerging space.

      Cons

      Cash strapped both in Australia and in HQ. Japan thought the answer was a self-absorbed and arrogant NZ management team. Market is in structural decline, and so far Ricoh can’t work out a way to effectively replace its annuity stream. The biggest competitor made a decision to dominate market share and price has dropped to unsustainable levels. Continues to reduce headcount without any investment in systems to optimise workload.

      2.0
      Feb 7, 2021

      Excellent Training Program

      Enterprise services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had a fantastic training program and truly embraced helping individuals getting to the next level of product knowledge. Ricoh wanted to get beyond the copier business and become a larger part of the digital transformation.

      Cons

      Working for a large organization of Ricoh's size communication breakdowns are going to exist. Having a compensation plan where Managed Services and Software reps had to rely on copier reps to succeed is a disaster waiting to happen. There was no incentive for cooperation and there was no edict from management to help sell MS and / or software therefore the copiers got replaced and clients never got to hear about the services and software Ricoh could provide.

      Viewing 127 - 129 of 5,037 Reviews
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      ReviewsRicoh reviews

      Glassdoor has 6,039 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.