Ricoh reviews

3.4

60% would recommend to a friend

(5,037 total reviews)

Yoshinori Yamashita

81% approve of CEO

50% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jan 2, 2025

Poor leadership. I regret accepting the job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros. Pay was good at when I accepted a position but during on-boarding I realized that getting healthcare insurance would cost $20K annually for a family of four on a high deductible plan. I did find that there was reasonable work/life balance.

Cons

Truthfully, I don't know where to start. It's a really bad place to work. Poor leadership at all levels of management - everyone is too busy managing up and ignoring the relationships that are important. No accountability and a lot of blame. No one, including managers and leadership, wants to roll up their sleeves and get involved or help. You succeed, make mistakes and fail alone. Little diversity of thought and talent. Too many silos and too little communication between organizations. Account management tools are poor and make too many things difficult. Comp plan and methodologies are suspect. I never had a performance review and leadership stopped talking to me when I resigned. No transition, just silence. Personal cost of employment is very high. I felt lied to about many aspects of the job during the interview process. Healthcare ended up being 2X other employers - $20K a year for a family of four on a high deductible plan, You can't max out your 401K plan and employer contributions weren't as described.

1.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits but not worth forgetting everything you've learned.

Cons

From the CMO to VPs and managers, they were all buddies from an aging tech company. Website forms didn't work, buyers were given no content to help make buying decisions, the company had dozens of email marketers but literally couldn't even send an email. It was like walking into a marketing department in the 90s before a company had a CRM. Leaders were 50-60 yo women who couldn't talk about data intelligently. Every 4 months reorganization with the leadership never changing bc they were all cronies from various companies while leads literally dropped more than 50% y/y. I'd seen more sophisticated marketing 15 years ago in a company half that sized. Truly sad to see a once-great company become a shell of itself. I participated in a diversity and inclusion council where we had to recruit an African American member after winning the company's award for best diversity council in the country. Never thought I'd see a diversity council headed by a bunch of white women whose idea of diversity activities was volunteering at food pantries. Company spent millions on a new marketing program and didn't even have the capabilities to inform their customers of their new branding. Truly one of the saddest marketing departments I've ever experienced.

1.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

My co-workers were great to work with

Cons

Management doesn’t care about you

Viewing 115 - 117 of 5,037 Reviews

Glassdoor has 6,039 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.