Ricoh reviews

3.4

60% would recommend to a friend

(5,037 total reviews)

Yoshinori Yamashita

81% approve of CEO

50% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

None, nada, zero, zilch, not one. Used to be a great company. Not any more.

Cons

This is a horribly run company from the top down. No comp plans for months, no quotas for months, mystery math for commissions. Any sales position in this company should only be considered if it is your ONLY choice. The sales strategy is anti-growth. Leadership is nervous to take on new business because of risk. It really is unbelievable. Morale is horrible. This is a company that JUST switched to Outlook 365 because they thought notes was a great product. This company also uses Oracle as their sales CRM. What? Yeah, Salesforce works for every sales organization on the planet but does not work at Ricoh. They are a technology company but all the reporting in sales isn’t through Oracle. Reporting comes from excel workbooks. Everything about this company is a joke in a completely chaotic environment.

3.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

They allow you to work from home about twice a week. There is a solid bonus structure (twice yearly bonuses) Good pay. A good place to be for a few years, but don't plan on making a career here if you want to grow your skill set or make a real difference.

Cons

Extremely difficult to get promoted. Ongoing restructuring creates tensions/problems. Your Manager and your team will be very helpful but the rest of the company will tell you they know what you do but demonstrate that they do not. Many will be annoyed when you do your job and see no value in it or your existence. Because of this, it's very difficult to create something helpful for users, which is, at the end of the day, what I care about most. They will not pay for you to get training or to go to conferences. The work is the work. After you learn it, you won't be tackling anything new or different so it will be difficult to grow your skill set.

Viewing 85 - 87 of 5,037 Reviews

Glassdoor has 6,039 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.