Ricoh reviews

3.4

61% would recommend to a friend

(5,038 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Jan 6, 2012

Overall Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Complete benefits package, large organization with room to move and grow from, employee recognition practices in place when people use them, trying to genuinely improve anything not working.

Cons

Much in flux with IKON merger. Many employees hostile towards each other due to merger as IKON has sound business billing systems and practices and Ricoh has not performed well at times in their billing but Ricoh has sound manufacturing practices in which IKON didn't possess. There is a strong sense of pride on both sides and many have to break down the barriers and realize that they are now 1 company with much to offer if all work together. Many Ricoh legacy personnel still haven't gotten over the Lanier and Savin mergers so adding IKON to the mix where IKON's Oracle system is newer with more updates just adds more fuel to those out there still hostile to the merge. Communication from senior management to employees about what is up and coming would also be helpful. Employees were laid off in some areas where others working in the same locations weren't even told about it and found out from other employees instead of any formal Corporate communication. Salaries are a little low compared to other businesses in the area for like positions which results in turnover in core positions. I would like to add that this all is my personal opinion only.

4.0
Jan 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Love my job. Love the flexibility I have. Happy with my compensation/bonuses. Benefits on par with other companies. Lots of good products and some great ones. Lots of seasoned professionals. Good comradery.

Cons

The Ikon merger has been a huge disruption. Things are slowly getting better but there's too much Ikon management style overhead which in my opinion which is stunting Ricoh's growth. The only upside has been the huge customer base to sell to. So far though there's too much segmentation, too much us (Ikon) vs. them (RBS). The old dealer-style attitude of box sales prevails and runs counter to solutions-based sales. Too many little dictators. Too much political favoritism. Personal cubicles too small. People are treated fairly but are expected to work long hours. Not enough formal recognition.

4.0
Jan 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Ricoh is a the market leader in copiers, and has a great plan for the future. It is exciting to know your working for a company on the cutting edge.

Cons

Change is a negative, being in the technology industry things are always changing and keeping up with industry regulations can be challenging

Viewing 4912 - 4914 of 5,038 Reviews

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