Revolut reviews

4.0

76% would recommend to a friend

(5,377 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The salary and the perks are very good. They have someone in charge of inclusion of diversity. Engineers have a lot of autonomy.

Cons

One of the fundamental problem of Revolut engineering ironically lies in the mantra plastered all around office walls and chats: "get it done". Those 3 words have become an excuse to cut all the corners and take all the shortcuts. That results in a massive technical debt and huge security gaps that no-one is trying to resolve. Most engineers are constantly creating new systems under the immense pressure of tight KPIs. These KPIs are now for every quarter, and failure to perform will always be seen as an individual's fault and never as a structural problem. People are under the constant fear of getting fired, or in the best case just stressed and overworked. Technical recruitment has been made under the terrible assumption that any programmer knows or can learn system design or infrastructure. In reality, only a handful of people are taking care of it, so they spend all their time firefighting instead of improving things, which in turn results to a big turnover. The CTO does not seem to be cut out for the job. He micro-manages individual projects, but completely ignores vast parts of engineering. He takes decisions alone, does not listen, and will never change his mind once set. He will not acknowledge things he does not understand. He is arrogant and patronizing. There is no middle management: just team leads and senior figures. Because of that teams have no coordination, sometimes doing the same work twice or heading into completely different directions, or having mismatched expectations from each other. Developers don't have the right tools to work with. For instance, the company uses bitbucket and teamcity, which are a daily waste of time because of lack of features and frequent outages. Everyone frequently complains about it, but the issue hasn't even been acknowledged by senior management. Even though someone is in charge of inclusion and diversity, and they claim to be against harassment and bullying, it's just for show. People with hurtful behaviour are promoted or left to senior positions. Finally, just look at the Wired articles about Revolut. Everything you'll read is true.

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Revolut Response
6y
Thank you for taking the time to leave your feedback, we really do appreciate it. Regarding tools, we would always encourage employees to report when they don’t have the tools that they feel they need. Any CI in a big company is going to have some form of delay, and slow builds are something we are actively working to improve. In terms of recruitment, we hire people who are able to design systems that can be scaled with the growth of our business. While this isn’t a daily task, it is important as we continue to grow and we feel that we’re quite clear about this in the hiring process. We are continuously reviewing our KPI process. We feel it’s important that both individual and team KPIs feed into the business KPIs, to ensure we’re aligned on strategy and reaching for the same goals on a quarterly basis so that we can regularly readdress our priorities. Regarding some of the culture aspects you mention, we never condone bullying and would ask anyone who witnesses this behaviour to report it to their manager or or HR. We recognise that we can always improve management processes and skills, and are actively working on ways to do so across the company. We’re sorry that you didn’t have a better experience at Revolut, and wish you the very best of luck for the future.
1.0
Jun 5, 2020
Recommend
CEO approval
Business Outlook

Pros

They try really hard to appear cool with all the free food and ping pong tables but, at the end of the day, the company environment is toxic.

Cons

Please try reading the article written, on 4 June 2020, by Wired UK named: "Revolut staff claim they’ve been told to quit their jobs or be fired" I can assure you that everything described happened exactly how they wrote because they did it to me as well. If you have the chance to work elsewhere, please save yourself from this nightmare. I've been reading the company's responses to all the reviews and just a warning: don't be fooled by their pre-formatted and automatic answers. In reality, things are way worse than they claim.

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Revolut Response
6y
We appreciate your feedback, thank you for taking the time. We’re sincerely sorry that you were unhappy with your exit process, we always aim to manage exits with humanity and compassion and we’re disappointed if this wasn’t the case for you. We dispute many of the claims made in the Wired article , which we believe misrepresents how Revolut supports its employees. In all cases where anyone has to exit Revolut that exit is conducted in accordance with local labour laws.. Please understand also that we take the time to read and respond to each review individually and report the feedback to our leadership on a regular basis. We’re really sorry that your Revolut journey did not end better, and sincerely wish you the very best for the future.
5.0
Jun 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team, interesting tasks, great opportunity to grow

Cons

It is still a startup

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Revolut Response
6y
Hi there, Thanks so much for taking this opportunity to let us and others know that you're enjoying your time at Revolut, we're happy to have you! Best of luck in the rest of your Revolut adventure.
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