Revolut reviews

4.0

76% would recommend to a friend

(5,378 total reviews)
avatar

Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 10, 2020

Terrible culture - no mental safety

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ cool product to work for + very talented, passionate and smart colleagues + some people I really enjoy working with + nice offices + good salary

Cons

- highly stressful - no acknowledgement of mental health: they will talk about it extremely briefly during a Town Hall or a "well being" slack app, but then you get back to reality when you realise you have to work 12 hours a day to meet your deadlines - bad salary relative to hours worked - fear driven culture: everyone is stressed out of their minds and working at all times because they are scared of being fired - you keep hearing during town halls that if you're not an A player you will get fired, just to put that bit of extra pressure, as if there wasn't enough already - unrealistic deadlines / KPIs (they mention only the top teams can achieve this internally, but during my recruitment process I was told only bad teams didn't reach them) - KPIs are poorly chosen as many depend on external factors - even though there is a "stronger together" value, people will not always help because they are scared to not reach their KPIs - "us versus them" mentality by senior management: if you're not an A player, then you're against the company and should be let go. There is absolutely no nurturing. They will hire perfectly capable people that will just get burnt out and fired once they can't produce anything anymore. The funny part is that the CEO keeps repeating that we only hire the best. Why are so many people fired then? - no time to think about anything as you're constantly rushing to get the next thing delivered: this leads to lots of technical debt - dodgy internal frameworks that make you waste a lot of time - terrible infrastructure setup: because "you should know how to deal with infrastructure" you have to delve into details that are useless and waste an enormous amount of time to setup and maintain your services' infrastructure - people disappear all the time and you know about it by seeing their slack account deactivated - people shout at each other or are disrespectful because of the pressure/stress - CEO micromanages everything - worst job security I have ever experienced Someone will answer "we are doing everything to improve". This is not true. Nothing has improved since I've been at Revolut. It's all superficial. The fundamental culture of the company needs to change. The improvement should be driven by the line managers. I was told "nobody will force you to work overtime". It's true, nobody has told me that explicitly. However, you need to work overtime to reach the KPIs, or get fired.

avatar
Revolut Response
6y
Thank you for your review. You raise some important points that we’d like to address, but we also ask that as a current employee, you escalate your concerns internally. We take mental health very seriously and have several measures to support this. Behind our wellness bot is an array of content designed to help you. Please do discuss your concerns with HR, who are there to help. Our leadership does indeed want to hire and cultivate A players on our teams - and we emphasise that in our recruitment and sometimes at Town Halls. That enthusiasm isn’t and shouldn’t be interpreted as a threat. We want to manage performance and achievement positively and to give everyone in Revolut the best possible opportunity to succeed. We’re sorry if you have felt unsupported, and ask that you speak to HR or your manager to address this. We continuously review our KPI process. If you are concerned with yours please do discuss what is realistic with your line manager and functional manager. Having a functional manager should provide more support in helping set challenging but achievable goals. You offer some really constructive criticism which we appreciate and will pass on. We hope that your experience at Revolut improves and that you will be able to stay with us for the foreseeable future, it’s great to see that you’re keen on the people and the product.
3.0
Jun 9, 2020

Not bad

Recommend
CEO approval
Business Outlook

Pros

well known company in Europe

Cons

- strange top managment behavior - bad promotion schema

avatar
Revolut Response
6y
Thank you very much for taking the time to leave a review, please know that we take all this feedback on board and we'll ensure this is passed on.
1.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Compensation is pretty in the market

Cons

To be honest, it's the worst company I've ever worked for. Never work here, you will have only regrets and stress. Company and founders don't understand product, technology and good culture at all. You won't be doing product. It's digital transformation company: - 100% top-down company, all design, roadmap, etc. decisions are made by Nikolay Storonsky. You will be only in charge of execution/project management. He is reviewing every new screen and epic every week with every team (Revolut has 50+ teams). All middle managers are just proxies, no decisions, no their own opinions and easily blow you in back. - Not product way of thinking at all, in a year I haven't seen any team made user research and A/B test. All development is done in an absolutely blind way, guided by the supervision of Nikolay. Moreover, all these instruments are prohibited and replace with "thinking deeper" value that means just sit and think a lot. Nikolay personally hates these methods and several times told me that it's for idiots. - The short-sighted, company mostly focused on small improvements that can be done in 1-2 week otherwise it's too much risk and should be cancelled. - Every two weeks you will have a review with your functional manager who will be checking Jira epics and Figmas to verify that you have enough words there, structure, etc. (no one really cares for product stuff) - Did you say strategy? These guys don't have any understanding of their client, such as personas, segments, key pain points, etc. - Never ever question Nik's opinions and decisions! He is always right, otherwise, you are fired immediately. Stronger together!!! That's super sad because there are so many good and shiny managers fooled and hired from cool companies that struggling with topics above and leaving. During interviews, people and recruiters will tell you and even test you on the product skills above but it will last time you will ever use it. From technology and quality perspective company is messy as well: - There are no QA engineers and that's could be ok if you have autotests but Revolut mostly doesn't have it. They do have it only for backend and no one care for web and apps. All QA work is on PO shoulders. Yes yes yes, you will be doing here QA and project management but not product work. And as you can imagine PO doesn't have time and nobody QA it at all. - CTO, Vlad is really obsessed about reviews, reports and can't handle any feedback, the same as Nikolay. Every two weeks you would be measured against 10-15 parameters (most of them are really stupid) and you can't question any decision and situation (such people usually immediately fired). All of this lead to fear of punishment, making mistake - developers producing a lot of small crappy improvements to minimise their risk. - Most of the codebase written in rush by students, so it's really buggy and re-inventing existing technologies and frameworks messily. As you can understand, it isn't a modern stack and very hard learning curve. Based on the information above it's pretty clear that you won't be trusted and company culture is very toxic. They call it A-players or champions. We should hire and retain only them. In practice, Revolut fires everyone who is average or below it - you should be excellent. Last mid review we were told that we doing just feedback sessions. All this information was used to fire people immediately, even with average feedback. Most of the senior managers are just kids, doing that they were told. It's their first job, their working here for 2-3 years and haven't ever seen how good job should look like. So, you will have a fun time.

avatar
Revolut Response
6y
Thank you for your review, we’d like to address some of the points you’ve raised. There are channels for you to escalate some of your complaints, and we’d urge you to speak to management so that they can address some of your concerns, especially around ways of working. However, we do have robust A/B systems in place as well as research, and these are personalised according to each Product Owner’s approach. We’d ask that you to escalate this and ensure you’re getting the help you need to put these in place. Your functional manager is the expert in your field who should help you to develop your skills further. We’re sorry to hear that you don’t feel that you’re getting the support you need in your regular meetings. We’d ask that you speak to HR or your line manager if you feel that you’re not getting the support you need. We’re also working on various ways to improve feedback in performance reviews, announced recently in our town hall. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. We take any claims of unfair dismissal really seriously, and dispute that someone would be let go on the grounds of disagreeing with anyone. We do recognise that we’re a relatively new company, and we still have some growing to do in terms of culture and management. Please know that your feedback on this matter is being taken into account and will be sent on. Lastly, we’re proud of our leadership and their drive and determination to build a financial superApp that makes life easier for all our customers. Maybe, as in other startups, our enthusiasm sometimes runs away with us - so we’ll take your comments on board. Thank you.
Viewing 5146 - 5148 of 5,378 Reviews

Glassdoor has 6,003 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.