Jun 6, 2020
Revolut Response
6yThank you for taking the time to leave your feedback, we really do appreciate it.
Regarding tools, we would always encourage employees to report when they don’t have the tools that they feel they need. Any CI in a big company is going to have some form of delay, and slow builds are something we are actively working to improve.
In terms of recruitment, we hire people who are able to design systems that can be scaled with the growth of our business. While this isn’t a daily task, it is important as we continue to grow and we feel that we’re quite clear about this in the hiring process.
We are continuously reviewing our KPI process. We feel it’s important that both individual and team KPIs feed into the business KPIs, to ensure we’re aligned on strategy and reaching for the same goals on a quarterly basis so that we can regularly readdress our priorities.
Regarding some of the culture aspects you mention, we never condone bullying and would ask anyone who witnesses this behaviour to report it to their manager or or HR. We recognise that we can always improve management processes and skills, and are actively working on ways to do so across the company.
We’re sorry that you didn’t have a better experience at Revolut, and wish you the very best of luck for the future.