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      Works like an engineering-driven service company with inhuman practices - Product Manager Rakuten Employee Review

      2.0
      Mar 2, 2021
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Standard enterprise behavior. 2. Get paid on time, get adequate leaves

      Cons

      1. No real innovation - works as an outsourced dev shop 2. Too much bureaucracy and internal politics. 3. HR is highly incompetent 4. Too much brittleness in procedures. Lack of young blood from tier-1 institutes shows its effects. 5. Too less pay and very low work life balance.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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