Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Nothing much to list here

Cons

CONs ..CONs every where.. - The worst possible handpicked Management and HR!! - Management and HR are encyclopedia.. they practically know EVERYTHING on this earth!! - Employees: Note that you are hired for a specific project against requirement in one of the projects,,its body shoping... so if you are lucky to impress the Japanese folks..understand and follow their culture then with their blessings you can continue in Rakuten India or else you will be shown the DOOR. No bench here. You need to survive on your own. None of the Indian management will bat for you even if you are right. - Employees: If not in any project, you will be humiliated to take up other project even if you like or not or suits you or not. You have no choice. Or they make you to leave the organization on your own. - Stop treating employees as cheap labors.. understand that Rakuten is not the only company they have worked at...respect the fact that employees have wide understanding of industry best practices as they have worked in many reputed TRULY GLOBAL companies - HR- learn some manners..learn how to talk..how to conduct..how to present.basically you need to learn everything from scratch.. first start with common sense. - Indian Management (VPs, Directors, CEO) - Take a break.. you need to grow up and come out of your i am always right attitude..stop being egoistic.. learn from others..listen to others..stop patting on your own shoulders..stop politicking..do not come out with stupid rules and process after discussing among yourselves in a closed room... You have already become a laughing stock infront of the employees

1.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Simply pass time in case you're comfortably billed by JP or local leader Be a puppet and don't want any accountability Happy as a cheap labour Artificially happy on doing low quality job

Cons

No quality leaders - Cheap worker mentality and DESI attitude towards Indian employees as the India leaders are running show from US Mobile bill reimbursement - changed to evening snacks. Now that would also be closed as quality of snack isn't good. **Cut the nose if it catches cold attitude** Bad Employee Survey - No action plan on the employee survey that showed negative numbers. Eyewash activities to diverge employees Cost, Cost, Cost - Cost of running operations is showed for any basic ask. Leaders travel from US multiple times without any proper agenda or outcome. That travel cost would have used for the transportation for the employees Slow response during the Kaveri bandh timing also as decisions are made only by few people

1.0
Jul 28, 2016

Never recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Selected as level 3 but working as level 1. Never recommend to anyone.

Cons

Never recommend to anyone. Not Willing to hear Indian engineer words. Always make fun on us.

Viewing 271 - 273 of 3,542 Reviews

Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.