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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Mar 2, 2017

      Avoid!!!

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Many opportunities (depends on business) - Free breakfast, lunch and dinner

      Cons

      - Promote English as Official language but intra systems, and most daily works are still in Japanese. - HR department is the worst. Liar, not professional, takes no responsibility for any mistake they did. - Too many unusable middle class managers, who have no place to go and just enjoy doing nothing and taking credit from other people's work. - Company treats people Business Unit a lot better than Development Unit.

      4.0
      Jan 17, 2017

      Great people, confusing corporate direction

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid technical teams in the US/EU, good office atmosphere (in US)

      Cons

      Strategic direction changed every 6 months, Japanese management teams seemed very out of touch with the operational realities of implementing their directives.

      1.0
      Sep 20, 2016

      Micro Management

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Breakfast or lunch daily Free coffee/tea Evening Snacks Work and life balance

      Cons

      - Attendance register to track login & logout, WFH & leaves - Can't carry laptop for first 10 days as no trust on the new joined - Very small pantry in 29 floor is challenging at times - All items are bought through same vendor shows highly manipulated system from Prolim & senior management - Construction quality of the RIDOC is poor however the same vendor got the 2nd and 3rd order too

      Viewing 268 - 270 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.