Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (468) , Senior Software Engineer (175) , Applications Engineer (126) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 240 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 208 reviews)); "Nice people to work with" ((in 184 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 125 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 282 reviews)); "Management is bad and HRs are not friendly." ((in 195 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 44 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

70% would recommend to a friend

(3,521 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 28, 2026

Overall decent experience

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Nice people and friendly employees

Cons

Bad management and no alignment on company's overall roadmap

5.0

Apr 23, 2026

Great workplace with supportive colleagues

Associate engineer

Recommend

CEO approval

Business Outlook

Pros

Great workplace, supportive and helpful

Cons

Nothing , it is a great place to work

4.0

Apr 23, 2026

software engineer

Softeware engineer

Recommend

CEO approval

Business Outlook

Pros

Company is very good. good wlb. food provided at Office.

Cons

Pay is comparetively average as per market standard.

Viewing 25 - 27 of 3,521 Reviews

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Overall decent experience

Great workplace with supportive colleagues

software engineer

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