Rakuten reviews

3.6

70% would recommend to a friend

(3,522 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid company, good wlb (work an average day every day never overtime), firmly entrenched in the tech field

Cons

Leadership seems to be declining, lots of good people leaving, low Opportunity to excel and be rewarded for it. I was forced to give myself 3 out of 5 on nearly all performance review metrics.

Viewing 22 - 24 of 3,522 Reviews

Glassdoor has 4,168 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.