Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 10, 2025

Boring

Recommend
CEO approval
Business Outlook

Pros

Good work life balance, decent culture, kind employees

Cons

Company isn't growing, tech stack is not super current, feel like I've already built the same features multiple times now instead of truly innovating

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Rakuten Response
11mo
Thank you for sharing your feedback about your experience with Rakuteb in San Mateo. We’re glad to hear you appreciate the good work-life balance, positive culture, and people you work with. We are always working to improve our products and processes, and we encourage our engineers to share their ideas for new features and technologies. If you have suggestions or would like to explore new challenges, please speak with your manager or HR Business Partner. They will be happy to discuss ways to support your professional growth and help you find more opportunities to innovate. Thank you again for your feedback and for your contributions to Rakuten.
3.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

No career growth, management was very bad.

Cons

I reported to HR for role chang but did not get any positive response.

5.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great manager and coworkers , flexible time.

Cons

It could be difficult if you don't speak Japanese

Viewing 262 - 264 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.