Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 12, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Friendly environment and focus on the goal

Cons

it should adopt more west culture for flexibility

3.0
Jul 11, 2025

OK

Recommend
CEO approval
Business Outlook

Pros

pretty good benefits, nice people to work with

Cons

Micro managing, unrealistic expectations, high workload

4.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company | Good Work-Life Balance | Job Security They respect each other since they follow Japanese cultures strictly Pay based on your skills Salary Advance | Car Lease | Food | Shuttle service

Cons

If you join as intern, then you will face some challenges for conversion, that too based on team.

Viewing 259 - 261 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.