Rakuten reviews

3.6

71% would recommend to a friend

(3,541 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

flexibility, good culture, nice office, lunch

Cons

lack of clarity on responsibilities at times

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Rakuten Response
11mo
Thank you for sharing your feedback about your time with us in London. We’re glad to hear you appreciated the flexibility, positive culture, office environment, and lunch offerings. With regard to your comment on responsibilities, we are always looking for ways to support our teams with clear communication and guidance, as well as emphasizing aligning personal goals against the company's. At the same time, we believe that access to a variety of ways to contribute allows everyone ample opportunities to grow, explore new skills, and take on new challenges. We wish you all the best in your future endeavours!
5.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

no work stress , good env

Cons

very slow process in development

3.0
Jul 12, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Friendly environment and focus on the goal

Cons

it should adopt more west culture for flexibility

Viewing 256 - 258 of 3,541 Reviews

Glassdoor has 4,193 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.