Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 251 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 201 reviews)); "Nice people to work with" ((in 187 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 127 reviews)); "Free meals and snacks" ((in 107 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 288 reviews)); "Management is bad and HRs are not friendly." ((in 189 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 137 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 35 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Jul 17, 2025

Good company which better work life balance

Senior software engineer i

Recommend

CEO approval

Business Outlook

Pros

Good work environment, work life balance, perks and benefits

Cons

Management change are very frequent here

4.0

Jul 16, 2025

Muslim friendly, English speaking

Information security grc specialist

Recommend

CEO approval

Business Outlook

Pros

English speaking, free cafeteria meal (halal meal available), large muslim community. You will have a good time if you are in a right team

Cons

Slow career progress, things change too frequently - sometimes hard to adapt

4.0

Jul 16, 2025

Life at rakuten pay

Software engineer

Recommend

CEO approval

Business Outlook

Pros

its like more western culture in office unlike other japanese company , you will work with indians , chinese and western people . you dont need japanese , even japanese people speak english.

Cons

i dont see any growth here

Viewing 253 - 255 of 3,542 Reviews

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Good company which better work life balance

Muslim friendly, English speaking

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