Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 196 reviews)); "People is nice" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 127 reviews)); "Free meals and snacks" ((in 104 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 282 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 41 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

2.0

Jul 1, 2013

Inspirational talk, not great working culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of transparency inside company

Cons

Still a japanese company, no western senior leaders so expect strange practices

1.0

Mar 4, 2024

Terrible Managers/Leadership, No Career Growth Opportunities

Engineering, data team

Recommend

CEO approval

Business Outlook

Pros

Ok Colleagues, Decent Benefits, and Work Life Balance

Cons

Significant favoritism for promotions/projects, leading to "No Career growth/mentorship", Some HR policies are horrible, etc

1.0

Jan 24, 2023

Mobile referral program

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

One day the CEO decided that every employee in the company must sign-up at least 2 people to Rakuten Mobile (mobile provider), in order to "help the company". Then, a full-blown circus begun. Employees started to get bullied into having their relatives join the mobile program, and pressure just kept increasing from managers. One of the worst experiences I've witnessed in Tech so far. Would absolutely not recommend to anyone joining the company.

Cons

CEO that thinks he is god an bullies employees

Viewing 250 - 252 of 3,542 Reviews

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Rakuten

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Inspirational talk, not great working culture

Terrible Managers/Leadership, No Career Growth Opportunities

Mobile referral program

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