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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Oct 27, 2014

      Worst Company I ever worked for

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good medical benefits, compensation was good

      Cons

      No work-life balance, you MUST be there from 9am-5pm no excuses, leadership is a joke, time-off has to be approved by several layers of management, management is inept

      2.0
      Jun 5, 2014

      Couldn't wait to leave

      Sales strategy
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Free employee lunch * Open information sharing (company-wide, new projects, market movement)

      Cons

      * Low quality upper management * No work-life balance * Marketplace claims to be an IT organization, but it is a sales company * Use of outdated technology

      1.0
      Jan 15, 2014

      Churn and burn with lots to learn

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The world is your oyster if you are willing to work for it. There are many divisions, different companies and thousands of roles that can become options for the right employee.

      Cons

      Culture is a problem, and it is a problem that isn't being addressed. The company has an employee turnover problem and as long as the company is growing, it isn't taking the problem seriously. The culture is most aptly described as 'old-style Japanese management versus the modern worker.'

      Viewing 247 - 249 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,195 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.