Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are some of the best in the industry and the work/life balance is great. Everyone at the day-to-day level of the organization is willing lend a helping hand.

Cons

-Leadership is almost all completely new to the organization and they are driving our core business (affiliate marketing) into the ground. They aren’t connected to the day-to-day and are not dialed in to our employees’ and clients needs. -Every office and every team have a completely different vibe, culture, and rules which makes the orginazation very disjointed. -Benefits are okay at best. We have free breakfasts and lunches once per week to help try and cover up for low wages, lack of summer hours, and long promotion windows. -Promotions are almost always solely political

3.0
Sep 15, 2018

Great for new graduates

Recommend
CEO approval
Business Outlook

Pros

Good benefits if working at Tokyo HQ: - Free food at Cafe (Breakfast, Lunch, Dinner) including Vegetarian and Halal options - Facilities like Hair Saloon, Gym, Dry Cleaning available on charge basis - No language issues, working language is English at least for DU (Development Units)

Cons

- Low compensation package - No flex time - Low annual paid holidays - No sick leave - Low/zero growth opportunity

5.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Learning Graph is always high Good Use of FullStack/Latest Tools and Technologies Employee Friendly and Good work Life Balance No MicroManagement from Higher level Located near to Trinity Metro station. Good Pay and Free Meals/Breakfast Good Ambience

Cons

Needs to invest more in Marketing the Rakuten Brand in India -Bangalore

Viewing 205 - 207 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.