Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 28, 2015

Not recommended, period!

Recommend
CEO approval
Business Outlook

Pros

the only pros are that the people are nice.

Cons

1. HR : They have a problem with placing individuals in departments. Also, they are slow in management, which looks extremely sad. Obviously, they do not know what they are doing wrong and help is necessary 2. Salary: It merely goes up, and at first it is rather high compared to other companies. However, you realize in 3-5 years you've all aligned in the same level, and you will never get promoted. 3. Language: They emphasize english so much, but it is currently not working. Less than half the people could comprehend it, and the rest need to be explained to in Japanese. What is the point? If they want to seriously promote english, they need to act fast, or not even try at all because it is not effective.

2.0
Sep 16, 2014

Lofty Ideals, Typical Japanese Corporation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Diverse workforce - English used at work *only in certain divisions - Free breakfast and lunch - Constantly new company acquisitions, creating a semblance of a global company

Cons

- Treatment of foreign employees sub-par at best - Zero promotion opportunities at >5 year mark - Pay very low compared to similar companies in the US - Terrible work/life balance - Englishnization not enforced - Japanese corporate culture still alive - Vast majority of non-Japanese employees quit within two years

2.0
Dec 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting business opportunities, growth, a lot of international exposure.

Cons

Not a solid HR structure - no proper feedback mechanism. Managers treat employees without respect. Highly unprofessional and rude. My entire team lives in fear of our manager. Lack of oversight and departments competing with one another without a cohesive goal. A CEO who is a micromanager, and unaware of the HR problems at his company.

Viewing 184 - 186 of 3,539 Reviews

Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.