Good business opportunities and multicultural experience. However, too top-down. - Anonymous employee Rakuten Employee Review

2.0
Dec 20, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting business opportunities, growth, a lot of international exposure.

Cons

Not a solid HR structure - no proper feedback mechanism. Managers treat employees without respect. Highly unprofessional and rude. My entire team lives in fear of our manager. Lack of oversight and departments competing with one another without a cohesive goal. A CEO who is a micromanager, and unaware of the HR problems at his company.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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