Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 260 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 207 reviews)); "Nice people to work with" ((in 182 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 130 reviews)); "Free meals and snacks" ((in 106 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 292 reviews)); "Management is bad and HRs are not friendly." ((in 190 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

1.0

Jan 27, 2019

Terrible management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the best professionals that I worked so far. Really friendly and proactive people doing their best for the good of the product.

Cons

The worst management team I've ever seen. The management technical level is unbelievably low. A huge amount of time wasted in political matters and not much interest in improvements to the product, user or employees. A lot of meetings during the day without any proper meaning. The company has no direction, strategy or marketing knowledge. Career opportunities don't exist.

1.0

Dec 22, 2018

No Economical growth

Applications engineer

Recommend

CEO approval

Business Outlook

Pros

* Food * Good Play groud for learners

Cons

* Easy to switch job than getting promoted. * Japan tax is increasing faster than Rakuten can pay.

1.0

Nov 11, 2018

3rd class company , one of worst company in Bangalore

Senior unix systems administrator

Recommend

CEO approval

Business Outlook

Pros

free food , free transport , low salary , only good salaries to uppermanagement people

Cons

no value for technical person no credit for hard work only politics , politics and politics management is only behind girls HR staff is rubbish and non cooperative

Viewing 172 - 174 of 3,539 Reviews

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Terrible management

No Economical growth

3rd class company , one of worst company in Bangalore

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