Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 10, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good and empathetical towards the employees

Cons

so far not seen any

4.0
Nov 10, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Work life balance and work culture is good

Cons

Pay was not according to market standards in 2022

4.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Diverse products and tech stack Exposer to could technogies Meals 3 times a day Halal meal, prayer room for muslims Flex core work time Will get various discount in Tokyo as a Rakuten employee

Cons

Decisions comes from buseness unit Team culture depends on managers, so depends on luck No full time remote Annual salary increase is quite low

Viewing 157 - 159 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.