Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 10, 2025

Great WL balance and perks

Recommend
CEO approval
Business Outlook

Pros

- If you're in the right team, the WB balance is pretty good - Free meals! - Discounts in plenty of stores as an employee

Cons

- Cross-team communication is a challenge with a company this size - Depending on your team, career growth can be slow

3.0
Nov 9, 2025

Looking for a job

Recommend
CEO approval
Business Outlook

Pros

Am hardworking and I work without supervision and I can work over time

Cons

I love to work from home

4.0
Nov 7, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

Decent learning and interesting project the one I had worked on

Cons

Some times we might had to deal with lot of unnecessary work

Viewing 160 - 162 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.