Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Rakuten is a great place to work with a strong engineering culture, supportive leadership, and plenty of opportunities to grow. Benefits and perks are solid in many regions: free meals, snacks, flexible hours, and the chance to work on emerging tech.

Cons

The company sometimes jumps into new initiatives, third-party tools or services too quickly without fully vetting long-term impact or integration plans, which can lead to half-baked solutions and technical debt down the line. Some teams report management with limited hands-on technical experience, which can impact project direction and morale.

4.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and ample learning opportunities.

Cons

The projects move slow, more time is needed in order to create impact

4.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

flex time output oriented work life balance English friendly

Cons

complex management authorization not enough

Viewing 154 - 156 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.