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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,534 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jan 23, 2017

      Company had great potential .......

      Systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to experience different technologies and expand expertise.

      Cons

      Company executives completely out of touch with global marketplace/driving factors and will ultimately cause global contraction. Japan ultimately dictates direction which eliminates all creative and critical thinking in regions/remote offices. Buy.com culture destroyed when purchased from Rakuten.

      3.0
      Dec 9, 2016

      Large and Innovative E-commerce Focused Business

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people and awesome projects abound! Very diverse workplace, constantly meeting people from all over the world. Large scale, global applications. Tons of opportunity for development and advancement at all levels. Good utilization of modern technologies across multiple stacks. Nice office space. Great job security.

      Cons

      Very bureaucratic, hierarchical, risk adverse and functionally siloed organization can often mean many meetings and dealing with significant amounts of overhead at times. Lack of commitment and effort towards quality software practices, shortcuts for temporary speed is the norm.

      2.0
      Sep 29, 2015

      Not the worst but certainly not the best

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to hire a lot of foreigners, even for the Japanese office - interesting people from all over. Offers training if you are hired as a new grad, so you can pick up some very useful skills if you get assigned to the right department.

      Cons

      Atmosphere tends to depend on the department and team you are assigned to, but for the most part, very Japanese and top-down despite the global PR. Most senior employees are still struggling with English and not very understanding of where international hires are coming from.

      Viewing 154 - 156 of 3,534 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.