Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Good location & food.

Cons

No quality work and low engagement project. Rakuten India works like a manpower company where you have two bosses and a remote manager, who is least bothered after your hiring. COO, CPO & CEO will always be busy in thanking each other and giving and taking credit among themselves. They also hire from their own 1-2 consultants, their old team in Sr Management. so if you are an outsider, you are an odd one!.. with 900+ staff hardly any engineering or research work. its all

1.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

food and drink once a week

Cons

letting lots of staff go and then rehiring the same roles for no reason other than management doesnt know what they are doing overworked and underappreciated. they believe their staff is expendable (as proven by letting them all go without a plan to replace them) no progression paths and no work satisfaction

1.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food, but the quality is not good

Cons

- company treated you like a kindergarten students, not giving u any place to speak your opinion. For example asakai as an indicator for promotion. Once a week is enough but some people have to attend twice a week. You cannot get promotion if you skip because you'll be labelled as "lazy and not motivated", in fact a lot of people come there but sleep and not paying attention. So for the management, people who come but not paying attention and just sleep or play with devices deserve promotions compared to people who skip the meeting but actually working harder

Viewing 151 - 153 of 3,534 Reviews

Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.